It’s day two at the Facilities Show and the Magenta team will be out in force again. Here’s what you can look forward to today…
Outsourcing – is TFM still a trend?
13:15-14:00
With the bruising that outsourcing has taken in the national press recently, the total FM model is under unprecedented scrutiny. Does it deliver lasting value, and is it really the most effective model for customers of facilities services? Graham Peel, MD of Integrated Solutions for Atalian Servest, and Roy Elphick, asset maintenance services director at Stansted Airport, will be part of a panel that discusses the model’s merits as well as how to ensure further competence and credibility isn’t lost.
Workforce as a customer
14:50-15:35
What are the benefits of treating your workforce as customers? In this session, network provider EE will explain why its decision to create a full-time concierge for almost 1,000 employees at its Plymouth site has done wonders for the employee workplace experience.
Creating next-generation collaborative work environments
15:45-16:15
By 2017, Cisco had increased its global workforce by 7% but closed 241 buildings. John McGinley, its workplace technology strategist, will reveal how the organisation has integrated space, furnishings and technology to boost collaboration and make all this possible.
Don’t forget to say hello if you spot any of the M People!
