How to claim crisis comms

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From the FIFA corruption allegations to the furore over Jeremy Clarkson’s departure from the BBC’s Top Gear, scandal sells news, which is why there is a whole sector within the PR industry devoted specifically to managing a client crisis. In this guide, we outline the type of crisis you’re most likely to encounter within the built environment, suggest ways of …

Procurement: the devil’s in the detail

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This week, two of the BIFM’s signature interest groups ­– WiFM and Procurement – came together to host an event aimed at tackling the tricky topic of maintenance contracts and, in particular, the various practical and legal pitfalls that can arise from them. Refreshingly, the discussion was not dominated by talk of Carillion (as was anticipated). In fact, the service …

Workplace Week New York 2018

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Everyone’s talking about the increasingly important “workplace experience”. But what does it really mean, and where is the science to guide facility, workplace and design professionals? These questions, and a dozen others, were addressed last week as part of Workplace Week New York 2018, a philanthropic event that raised thousands of dollars for the “I Have A Dream” Foundation, New …

Facilities Show focuses on wellbeing

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The Facilities Show plays host to some 11,000 facilities management professionals, acting as a platform to network, discuss and learn in mid-June each year, and the Magenta team were of course up in full force this year, meeting familiar (and new) faces, engaging in the content and visiting clients. A definite focus for the show this year was wellbeing, and …

My kind of town…

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Chicago is… my kind of town (well, city). The birthplace of the modern skyscraper, the windy city is home to unique and innovative designs that have shaped American architecture. To quote the late, great Anthony Bourdain: “You wake up in Chicago, pull back the curtain and you KNOW where you are. You could be nowhere else. You are in a …