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Tag Archives: complaints
We apologise for this delay…
Sitting on a (yet again) delayed First Capital Connect train this morning, the chap next to me was busy tweeting his views on the service and reading out extracts of abuse from other tweets, and the Facebook FCC hate group. read more
Posted in Blog
Tagged complaints, Facebook, facilities management, feedback, train, travel, Twitter, Yammer
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Hashtag fail
Search Twitter under the hashtag fail and you’ll come across a lot of examples of poor service, disgruntled customers and some almost unbelievable situations. Look for the hashtag fmfail and there are some great examples of facilities management failings, enough … read more
Posted in Magenta Associates
Tagged #fmfail, #fmgoldstar, complaints, facilities management, hashtags, Twitter
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